Refund policy

At CIMODO, we want you to be fully satisfied with your purchase.

Returns: You may return most new, unopened items within 14 days of delivery for a full refund. Some items are marked as Final Sale and cannot be returned.

Conditions: Returned items must be unused, in the original packaging, and in the same condition as received.

Return Process: To initiate a return, please contact us at info@cimodo.eu
You will receive instructions and a return shipping label if applicable.

Refunds: Refunds will be processed to the original payment method within 7–14 business days after we receive your return. Shipping fees are non-refundable.

International Returns: For orders shipped to other EU countries, customers are responsible for return shipping costs unless the item is defective or incorrect.

Disclaimer: Due to the dropshipping nature of some products, shipping times may vary. Please allow up to 14–21 days for delivery within the EU.